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How does HDFC Forex Card assist in case of emergencies while traveling abroad?

by admin   ·  March 7, 2024   ·  


When traveling abroad, emergencies can happen unexpectedly. In such situations, having a reliable and accessible financial tool is crucial. In this article, we will explore how the HDFC Forex Card can assist you in case of emergencies while traveling abroad. Understanding these features will help you feel more secure and prepared during your international journeys. Let’s dive in.

1. 24/7 Global Assistance

24/7 Customer Support

The HDFC Forex Card provides round-the-clock customer support, ensuring assistance is readily available whenever you need it. Whether you encounter a lost card, need to report unauthorized transactions, or require emergency services, the dedicated customer support team is just a phone call away. This ensures prompt resolution and peace of mind, even in stressful situations.

Card Blocking and Replacement

In case your HDFC Forex Card is lost or stolen, you can quickly block the card to prevent any unauthorized usage. The customer support team can guide you through the process, ensuring your funds are secure. Additionally, if required, they can assist with arranging a replacement card, allowing you to continue your travels without major disruptions.

2. Emergency Cash Access

ATM Withdrawals

In situations where you require immediate access to cash, the HDFC Forex Card allows you to withdraw money from ATMs abroad. This can be particularly useful during emergencies when local currency is needed for medical expenses or other urgent requirements. By using the Forex Card, you can conveniently obtain cash in the local currency of the country you are visiting.

Emergency Card Load

If you exhaust the funds on your HDFC Forex Card during an emergency, you have the option to load additional funds onto the card remotely. This can be done through the HDFC Bank MobileBanking app or by contacting the customer support team. Having this flexibility ensures that you have access to funds when you need them the most, without delays or hassles.

3. Travel Insurance Coverage

Emergency Medical Expenses

Some variants of the HDFC Forex Card offer travel insurance coverage, including coverage for emergency medical expenses. In case of a medical emergency while traveling abroad, you can rely on the insurance coverage provided by the card. This can include reimbursement for hospitalization, medical treatments, and emergency medical evacuation, providing you with financial support during challenging times.

Lost/Delayed Baggage Coverage

In the unfortunate event of lost or delayed baggage, the travel insurance coverage provided by the HDFC Forex Card can offer compensation for essential items and toiletries. This can help alleviate some of the inconveniences caused by such situations and provide you with the necessary resources until your baggage is located or replaced.


The HDFC Forex Card offers valuable assistance in case of emergencies while traveling abroad. With 24/7 global customer support, you can easily report lost or stolen cards, block them, and request replacements. The option for emergency cash access ensures that you have immediate access to funds when required. Additionally, the travel insurance coverage provided by the card offers financial protection for emergency medical expenses and lost/delayed baggage. By carrying an HDFC Forex Card, you can travel with confidence, knowing that you have a reliable and supportive financial tool to assist you during unforeseen circumstances.

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